A growing New York, US small business solutions company, faced unique leadership
challenges with its shared power structure of three co-CEOs. While this model reflected

their collaborative values, it also created hurdles around accountability, decision-
making clarity, and effective teamwork that threatened to slow down their growth ambitions.

In partnering with KOC for executive team coaching, they found much more than a
consultant. KOC’s team took the time to deeply listen and understand their specific
challenges instead of offering a generic fix. Together, they co-created a fit-for-them
and practical solution that honored the team’s strengths while addressing gaps.
KOC worked closely with the leadership, guiding them to clarify responsibilities, build a
practical playbook for collaboration, and implement a decision-making framework.
This framework gave the leaders a clear process for addressing issues and
opportunities, along with language and tools to support ongoing accountability

The results were transformational. The co-CEOs significantly increased the time they
spent on strategic discussions, improved the quality and transparency of their decision-
making, and strengthened trust within their team. Importantly, they developed the
muscle of holding each other accountable, which helped the entire organization move
forward without being derailed by politics or unclear authority.